# Privacy Policy

> Source: https://h2ogeo.co.uk/privacy-policy/  
> Last updated: 2026-08-02

This notice explains what personal data H2Ogeo Ltd collects through this website, why we collect it, and what rights you have over it.

## Who we are

H2Ogeo Ltd is the data controller for the information described here. We are a company registered in England and Wales, company number 16787001.

If you have any question about this notice or about how we handle your data, contact us at [info@h2ogeo.co.uk](mailto:info@h2ogeo.co.uk).

## What we collect

We only collect personal data that you choose to give us. Through this website that means the enquiry form, which asks for:

- Your name
- Your company, if you give one
- Your email address
- Your phone number, if you give one
- The service you are enquiring about
- Whatever you tell us about your site or project in the message field

We do not ask for, and would rather you did not send, any special category data through this form.

## Why we use it, and on what basis

We use your details for one purpose: to respond to your enquiry and, if it leads to work, to carry out that work.

Our lawful basis is **legitimate interests** — specifically, responding to someone who has approached us about our services. Where you tick the consent box on the form, we also rely on your **consent** to store the enquiry.

We do not use your details for marketing, we do not add you to a mailing list without asking, and we do not sell or share them with third parties for their own purposes.

## Where it is stored

Enquiries submitted through this website are stored in this website’s database and are also sent to us by email. That means your details exist in two places: our website hosting, and our email system.

Both are provided by third parties who process data on our behalf under contract. Website backups taken by our hosting provider will also contain enquiry data.

## How long we keep it

We keep enquiries for [REVIEW: confirm retention period — commonly 24 months for unsuccessful enquiries] after our last contact with you, unless the enquiry becomes a project, in which case we keep the relevant records for as long as we need them for that project and for the period afterwards required for professional and legal reasons.

## Your rights

Under UK data protection law you have the right to:

- Ask what personal data we hold about you, and get a copy of it
- Ask us to correct anything that is wrong
- Ask us to delete it, where we have no continuing reason to keep it
- Object to, or ask us to restrict, how we use it
- Withdraw consent at any time, where consent is the basis we relied on

To exercise any of these, email [info@h2ogeo.co.uk](mailto:info@h2ogeo.co.uk). We will respond within one month.

If you are not satisfied with how we have handled your data, you can complain to the Information Commissioner’s Office at [ico.org.uk](https://ico.org.uk/) or on 0303 123 1113.

## Cookies

This website uses cookies. See our cookie policy for what they are and how to control them.

## Changes to this notice

If we change how we handle personal data, we will update this page.

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## Contact H2Ogeo Ltd
Independent Hydrogeology & Environmental Consultancy

- Phone: +447787231455
- Email: info@h2ogeo.co.uk
- Web: https://h2ogeo.co.uk